BlackBox Conferences Website TERMS & CONDITIONS

Last updated 14th April 2025.

These are website terms of use of BlackBox Conferences, a non-registered company referred to here-in as "we" or "us".

This page tells you everything you need to know for when you visit our website. By visiting us on our website, you accept these terms completely. Our Privacy and Cookies Policy will also apply to your use of our website, so you should read this too. Sometimes we might update these terms from time to time and so you should come back regularly as any updates will apply to you when you visit our website.

Conference Registration and Tickets

You may purchase conference tickets from our website. These tickets shall be sold at the price advertised on our website at the time of purchase.

When you purchase a ticket, you will be asked to accept these terms. By making payment, you agree that these terms apply and a legal contract is formed between you and us.

Refund Policy

Please note the following refund conditions:

  • Early Bird discounted tickets are non-refundable under any circumstances.

  • Full-price tickets may be refunded within 14 days of purchase only.

  • No refunds will be issued after the 14-day period for any reason.

  • If the conference is cancelled or postponed, we reserve the right to offer a transfer to a future event rather than a refund.

Conference Attendance

By purchasing a ticket and attending our conference, you agree to:

  • Follow all venue rules and regulations

  • Behave in a professional manner

  • Respect the privacy and comfort of other attendees

  • Not record or livestream sessions without prior permission

We reserve the right to refuse entry or remove any attendee who violates these conditions without refund.

Intellectual property rights

We're the owner or licensee of all intellectual property rights on our website and all "content" posted onto it. The content is protected by copyright.

You're allowed to stream or download one copy of the content onto your personal device. By using our website, you agree that you will:

  • Not rent, lease, sub-license, loan or otherwise make our content available to any person without our prior consent;

  • Not copy our content, except as part of the normal use of the content;

  • Not translate, merge, adapt, vary, alter or modify our content, nor allow our content to be incorporated into other programmes;

  • Not disassemble, decompile, reverse engineer or create derivative works from our content; and

  • Comply with all applicable law when using our content

If you breach these terms, you may lose your right to use our content, and you must destroy or return any copies you've made.

We retain ownership of all conference materials, presentations, and resources provided to attendees. When you register, we provide you with a non-exclusive, non-transferable, royalty-free licence to use these materials for personal, non-commercial purposes.

No text or data mining, or web scraping

You must not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our website or any services provided via, or in relation to, our website. This includes using (or permitting, authorising or attempting the use of):

  • Any "robot", "bot", "spider", "scraper" or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of the website or any data, content, information or services accessed via the same.

  • Any automated analytical technique aimed at analysing text and data in digital form to generate information which includes but isn't limited to patterns, trends and correlations.

The provisions in this clause should be treated as an express reservation of our rights in this regard, including for the purposes of Article 4(3) of Digital Copyright Directive ((EU) 2019/790).

This clause shall not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us.

Conference Photography and Recording

By attending our conference, you acknowledge that photography, audio, and video recording may occur. These recordings may be used for promotional purposes on our website, social media, and marketing materials. If you do not wish to be photographed or recorded, please notify our staff at the registration desk.

Visiting our website

You're granted temporary permission to use our website, but we can withdraw or change our website any time without telling you and without being legally responsible to you.

If you let anyone else use our website, make sure they read these terms first and that they follow them. If you view our website on someone else's device, it's your responsibility to ensure you have their permission. You should only use our website as allowed by law and by these terms and if you don't, we can suspend your access or stop it completely.

We frequently update our website and make changes to it, but we aren't obliged to. That means that some material on our website may be out-of-date. It's important you understand that nothing on our website is intended to contain advice and you shouldn't rely on it. We exclude all legal responsibility and costs for reliance placed on our website by you or anyone else. Where we roll out updates for our website, these will be to improve its functionality and performance, to address security issues or reflect changes to the operating system.

When you use our website, you're not allowed to:

  • Use our website in an unlawful manner or act fraudulently or maliciously (including inserting malicious code into our website);

  • Infringe our intellectual property rights or that of a third party;

  • Transmit anything which is defamatory, offensive or otherwise objectionable;

  • Use our website in a way that could damage, disable, overburden, impair or compromise our systems; or

  • Collect or harvest information from our website to attempt to decipher any transmissions to or from our servers.

Our legal responsibility to you

We don't guarantee the accuracy of material on our website. As far as legally possible, we exclude legal responsibility for any loss to you arising from use of our website and any indirect, special or consequential loss. We don't make any warranties or guarantees about the services you may experience through your use of our website. We also exclude, as far as legally possible, all terms and warranties or promises implied by law or by statutes.

We don't exclude legal responsibility for death or personal injury owing to our negligence, or legal responsibility for fraud or fraudulent misrepresentation, or for anything else where exclusion is not allowed by the law.

Our total liability to you under these terms is limited to the price you have paid for a ticket.

Viruses, malware and security

We use our reasonable skill and care to ensure that our website is secure and free from viruses and malware. That being said, we don't guarantee that this is the case. You're responsible for protecting your hardware, software, data, and other material from viruses, malware, and other internet security risks.

You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via our website. You also must not try to gain unauthorised access to any part of our website, the server on which our website is stored, or any other server, computer, or database connected to our website. You must not attack our website by means of a denial of service attack, a distributed denial of service attack, or by any other means.

By breaching the provisions of this section, you may be committing a criminal offence under the Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement authorities and we will cooperate fully with those authorities by disclosing your identity to them. Your right to use our website will end immediately in the event of such a breach.

Links to our website

You may link to the homepage of website if you would like to, but this must be fair and lawful. You should not take unfair advantage of our reputation or attempt to damage our reputation. You must not link to our website in a way that suggests any association with us (where there is none) or any endorsement or approval from us (where there is none). Your link shouldn't use any logos or trademarks displayed on our website without our express written permission.

You absolutely must not link to our website from another website where the main content is unlawful, obscene, offensive, inappropriate, dishonest, defamatory, threatening, racist, sexist, or otherwise discriminatory, that promotes violence, racial hatred, or terrorism, that infringes intellectual property rights, or that we consider to be otherwise objectionable.

Links from our website

If our website contains links to other websites, this is for information only and doesn't imply that we endorsement that website or its owners, operators, or any other parties involved with it. We don't control these third party websites and so we don't accept responsibility for any materials found upon them or any loss you suffer from using them. You should read the terms and use and privacy policies of any third party websites you access from our website.

Limitation of liability

Whether you are a consumer or a business user:

We don't exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

If you are a business user:

We exclude all implied conditions, warranties, representations or other terms that may apply to our website or any content on it.

We won't be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • Use of, or inability to use, our website; or

  • Use of or reliance on any content displayed on our website.

In particular, we won't be liable for:

  • Loss of profits, sales, business, or revenue;

  • Business interruption;

  • Loss of anticipated savings;

  • Loss of business opportunity, goodwill or reputation; or

  • Any indirect or consequential loss or damage.

If you are a consumer user:

Please note that we only provide our website for domestic and private use. You agree not to use our website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

Force Majeure

We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from any cause that is beyond our reasonable control. Such causes include, but are not limited to: natural disaster, pandemic, government action, war, civil unrest, riot, terrorist attack, transportation issues, labour disputes, or venue or supplier failure.

In the event that a conference must be cancelled due to force majeure, we may offer ticket transfers to future events rather than refunds.

Data protection

We comply with applicable data protection legislation, including the retained EU law version of the General Data Protection Regulations (2016/679) and the Data Protection Act 2018. We will only use your personal information as set out in our privacy policy.

Communications from us

If we have your contact details, we might send you important notices by email from time to time, such as about changes to our website, conference details, or to these terms.

We won't send you marketing emails without your express consent. If you do give us your consent, you can opt out at any time as our marketing emails include an unsubscribe link.

Applicable law

If there is a dispute arising out of these terms, the English courts will exclusively deal with it. English law applies to these terms.